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FAQ

Why warning message “An error occurred while opening the file to be exported, Error: 3” popup, while export recording file in remote web client playback?

In remote web client playback, when users setup the AVI path, playback will only recognize this path to export the video file.

But if the destination has been removed or renamed, the AVI path will be invalid. NVR system would popup the warning message “An error occurred while opening the file to be exported, Error: 3" to remind users the path cannot be executed.

To avoid this situation, please modify the AVI path after the path has been changed.